TCEG is committed to the following principles:
- Fair, open, and realistic contracts
- Resolving any disputes promptly and courteously within 10 days if possible
- negotiation before arbitration, and arbitration before legal action
The majority of TCEG's clients are repeat customers, and the remainder come through referrals from repeat customers and search engine traffic. TCEG is fully committed to honoring all of its obligations and managing risk effectively.